Eric Kunnen\’s GRCC Blog

League for Innovation – Innovations 2008 Conference – Day 3
March 4, 2008, 2:35 pm
Filed under: Conferences

Tuesday, March 4, 2008 8:00 AM – 9:00 AM
Forum Session
Governor’s Square 9, Concourse, Plaza Building

Creating a 21st Century Organization in Higher Education


This session explores the need to restructure higher education to replicate what is occurring in the business world—a flattening of organizations. The structure of higher education harkens back to the Middle Ages. With titles, regalia, symbols of office, and so forth, institutions are well grounded in their heritage. Unfortunately, administrative structures are often equally grounded in the past. However, through Web 2.0, YouTube, Second Life, and a host of other technological innovations, society is coming to expect a
more participatory structure since individuals believe their voice will be and must be heard.

Larry Skogen, President;
Drake Carter, Dean, Instructional Services;
Carla Braun Hixson, Associate Vice President,Continuing Education, Bismarck State College, ND

  • If we want to say in charge of our destinies, we have to learn to anticipate the changes going on all around us.” – Luc de Branbandere, The Forgotten Half of Change
  • Reorganize intellectually and operationally to meet the needs of the 21st Century.
  • Many resources available indicating that life is changed… things are changing… but there is a lack of real world application of how we can understand to move forward with all of this change.
  • Used e-Instruction to respond to who are you? Majority are middle level administrators, presidents or senior administrators, then other, then faculty, then staff.
  • CensusScope ( – Age Distribution, 2000 – Buldge of 35-44
  • Accelerating rate of technological change.
  • Which of the following best represents your knowledge of the current literature about new business and organizational structures and theories. Most say I know a little, but ready to learn more.
  • Generational differences ( = Baby Boomers 1946-1964 (tv, telephone), Gen X (video games, email, pc) 1960 – 1981, Net Gen (text messaging, im, web)1977 to 1997.
  • An Online Universe – Web 2.0, YouTube, ScondLife. (Chocolate Rain and Cherry Chocolate Rain Viral Video)
  • Effect of Online Universe – Gary Hamel’s “thoughtocracy” – “Your contribution should be judged simply on the merits of what you do rather than on the basis of your title or your credentials or providence or anything else.”
  • Characteristics of the Net Generation – Multitaskers, multiprocess, delays in communication is not acceptable, construct their own knowledge, they want to be users of info not just viewers, and voices of individuals must and will be heard.
  • Which of the following do you think was the lowest ranked reason that employees gave for staying with an employer. Salary is the lowest ranked young people say. Older adults say a reasonable view of hours worked in an average week.
  • Top 10 reasons younger employees would stay with an employer.
    1. A management style that you respect.
    2. Future opportunity for advancement.
    3. Reward you for success.
    4. Places it’s employees needs as essential to success
    5. A casual and friendly work environment
    6. Has a reasonable view of hours worked
    7. Forward thinking and innovative management
    8. Well respected and intelligent management
    9. Trustworthy management
    10. Allows working from home
  • Why look for another job?
    • Opportunity for advancement
    • Relationship with manager
    • Training
    • Fair salary
    • Work-life balance
    • Benefits
  • The new educational institution. Need to be innovative, challenging and rewarding, ample professional development, flexible, response to personal needs, and empower employees to collaborate on decisions. Avoid micro-management.
  • We need a new model for organizations that uses hierarchical decision making only for activities that need that authority, such as allocating resources, appointing people to jobs, or holding people accountable–but at the same time enables self-directed professionals to collaborate with their peers continuously.” – Innovative Management, Lowell Bryan
  • The Organizational Future is FLAT = Functional, Leveling of the, Administrative, Topography.
  • Traditional Organization Structure is “Silos” and no clear collaborative linkages.
  • New Organizational Structure is “Flat” with clear linkages between operational units.
    “The goal should be to separate the organizational structure from the operational structure where possible.”

    • President – Executive Council – Operations Council connects Advancement, Instructions, Operations, Energy, HR
    • Operations Council has 15 seats which includes a “micro-cosom” of the various operational areas. Inclusive of different points of view. Staff senate and faculty senate. Hmmm, should GRCC have a staff senate?
  • Where are decisions made on your campus? Most are at the senior level based on audience response (24 out of 39 responses). Wow. Decisions should be shared throughout the institution.
  • What is the current state of of college views at your campus? Most say, we are still top down, but we are starting to realize the need to change. What is the worst of both worlds? Silos with their own decisions?
  • Douglas MacGregor writes: “The distinctive potential contribution of the human being… at every level of the organization stems from his capacity to think, to plan, to exercise judgment, to be creative, to direct and control his behavior.”
  • Flattened Implementation of Ideas
    • Idea Based
    • Product Based
    • Organizational Processes and Procedures Based
    • Services Based
  • Creating a Culture of Innovation
    – Embrace Risk and Tolerate Failures

    • A measurable, intentional, ongoing process tightly linked to our vision, goals, and strategies that provides a way for people to put ideas into valuable action:
      • Establish Process
      • Measured
      • Creativity friendly rewards system
      • Tolerance for failure
  • Innovation Avenues
    (GRCC should use this and determine how it fits with the strategy team and our Innovation work.) – See Flowchart Workflow in Handout

    • Idea blogs – public staff/student ideas
    • Wild endeavors – ideas that employees have, system/process for gathering ideas, funding opportunities, cross departmental/occupational teams, rewards for system for innovation even failures… it failed because.
    • Planning revolutionary innovation team – working with themes, gaps, focused projects, creative ideas
  • Moving to a Culture of Innovation
    • Training Commitment
      • Define innovation
      • Update on innovation process
      • Motivational presentation
      • How to create a culture of innovation in your department.
    • Communication Commitment
      • Celebrating and story telling
      • Email updates
      • Newsletter, website
  • McKensie Quarterly is an excellent reading resource.
  • Bismarck State College –

9:15 a.m. – 10:30 a.m.
Plaza Ballroom, Concourse Level, Plaza Building


Jean Goodnow, President, Delta College

Leonardo de la Garza, Chancellor, Tarrant County Community College District

Keynote Speaker
Bing Thom, Developer, Innovative Learning Spaces, Bing Thom Architects

2008 Microsoft Terry O’Banion Student Technology Award Winners


  • Authenticity in an Age of Globalization – Keynote with Bing Thom
    • Population and consumption – Land, autos, we want more…
    • Changing life patterns – Increasing life expectancy and continuing education and supporting change of careers and continual learning
    • Live with More for Less
    • The compact city/mixed use – live/work/education/culture/entertainment/shopping
    • Vancouver has 80,000 people living in downtown on a peninsula. People are willing to live with less private space so there is more public space.
    • Fastest growing areas in Vancouver is now suburbs. “Satellite cities” are linked by rapid transit. Surry is slated to be larger than Vancouver. Bing will be working to architect and design the effective use of space and campus in this area. University is on top of the shopping center because that is where the intersection of key areas of 7 minute walking distance. – (Check web site for photos.)
    • Looking out into the city and down into the shopping center. “We didn’t have to build food spaces or study spaces. Students are part of the city life and stick around campus much much longer.”
    • “Accidental collisions” for students to intermingle and talk with each other… learn more from each other in informal settings. Lots of study areas with wood used a lot in the architecture. Outside of building glowing to bring people in at night. Plaza for the city as an open space for outdoor entertainment. City is planning to move city hall to the campus tower. Lots of views from the building to the city and to common areas for entertainment, shopping, food. Gathering space for student activities. Combine new library and city hall located as part of a complete campus. “Properties” are considered as collaborative spaces… not this is the city property, this is the college property, this is the office building property… no. It’s the combination of spaces that is important. How ALL spaces work together.
    • Fort Worth project… river is always dirty. Prime real estate is in the flood plain (600 acres). Re-routed river to shorter point. Designed view zones for viewable areas of the cities. Layout housing blocks for young families. Focus on street widths… smaller widths creates a more closely knit community. Think San Francisco. Use canals on the river and space for water and paths for recreation. City college brand new design… would be the first downtown campus. College as a catalyst of partnership and brining people together. This is impressive connection of colleges and city buildings. Shaped the bluf so you could view the water easier.
    • Alberta Calgary project. Forming futures for the technical college. Challenge to develop a master plan. Include the heritage building… grow from the inside out. Swing space for building replacement. Good movement and circulation that includes green space on 3 sides. Added to that is a good transit system. Build a series of pedestrian streets instead of cars. Take parking to the edge. Get cars off from the center of the campus so the buildings become more personal. Drag people through the campus… even if you are not part of the campus, the shortcut to the main city transit is through the center of campus. Lots of glass to “window shop” into the spaces from the outside and inside. Big spaces and small spaces are important… movable furniture is key. Bring greenery into buildings. To get students to “hang around” we need to create spaces that has soft furniture, home feeling, greenery, well designed space, fireplaces, well designed food places – good food, etc. “MegaBites Diner” use the city to help drive. Too big of spaces is not good, no sense of intimate spaces.
    • Where we were, where we are, where do we want to go?
  • 2008 Microsoft Terry O’Banion Student Technology Award Winners
    • $5,000 scholarship awards go to:
      • Rodney Hargis – Mercis Community College
      • Irvin De La Torre – El Paso Community College
      • Richard Phillips – Snead State Community College
  • Walden University is largest teacher prep online program. Also, Walden’s leadership program includes: 1) most community college centric program, 2) 20 community college leaders serve as faculty mentors, and 3) all mission and programs deeply linked to lead and effect positive social change.

Leave a Comment so far
Leave a comment

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: